Please click “ Accept as Solution” if you feel my post solved your issue, it will help others find the solution. You may visit Hp Store to check the available printers. ![]() If the printer is out of warranty, I suggest you upgrade the printer. If the issue persists, please reach out to the HP Support in your region regarding the service options for your printer. ![]() If the scanner light does not move or moves halfway or is not lit, the scanner mechanism is likely jammed/broken.
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